NovaUnit NovaUnit
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🇸🇬 Made in Singapore, for Singapore

Your building,
simplified.

NovaUnit replaces WhatsApp groups and paper forms with a modern resident app and real-time management dashboard, covering everything from service requests and facility bookings to community notices and building announcements.

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App Store

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Google Play
9:41

Good morning,

Wei Ming

Blk 3 #12-04

Notices

Pool Maintenance — 28 Jul

Pool closed 8am–6pm for annual servicing.

AGM Notice — 5 Aug 2026

Annual General Meeting at function room.

Upcoming Bookings

Aug 3

BBQ Pit A

4:00 PM – 8:00 PM

Confirmed
Home
Requests
Community
Building
Profile

Managing a condo with WhatsApp threads, email chains, and paper forms is a nightmare for your team and your residents. NovaUnit brings it all into one place.

😩

Before NovaUnit

Residents text the management WhatsApp. Requests get buried. Facility bookings are done by phone. Nothing is tracked.

➡️

The Switch

Residents download the app. Management gets a dashboard. Every request, booking, and notice is logged and tracked in real time.

✅

After NovaUnit

Zero missed requests. Online facility bookings. Happy residents. Your team spends time fixing problems, not chasing them.

Platform Features

Everything your MCST needs.

Service Request Ticketing

Residents submit categorised tickets (plumbing, electrical, pest control, cleaning, general, move-in/out, and renovation) with photos or video. Every request is timestamped and tracked from open to resolved.

Facility Booking

Residents browse facilities, pick a date on an interactive calendar, choose a time slot, and confirm their booking, all in the app. Monthly booking limits, deposit and fee tracking, and payment deadlines are all handled automatically.

Community Noticeboard

A resident-only noticeboard for For Sale listings, Lost & Found, and neighbourhood Recommendations. Posts include photos, contact number, and auto-expire after 30 days. Residents can mark items as Sold or Found.

Announcements & Notices

Broadcast pinned notices (maintenance schedules, AGM reminders, facility closures) directly to all residents with push notifications for instant delivery. Per-announcement read tracking shows you who has seen what.

Two-Way Messaging

Residents and management exchange messages directly on each ticket. A live status stepper (Open → In Progress → Resolved → Closed) keeps everyone aligned, with push notifications sent on every update.

Web Management Dashboard

A powerful web portal gives your team full visibility into every open ticket, resident profile, booking, and unit. Filter by status, category, or unit number and update tickets in one click from any browser.

Secure, Verified Access

Unit-level access control ensures only verified residents of your condo can register. One account per unit, preventing duplicates across properties. Admins approve each registration before residents gain access.

Real-Time Sync

Built on Firebase Firestore, status changes, new messages, announcements, and booking updates appear instantly on both the resident app and management dashboard. No refreshing required.

Visitor Registration Coming Soon

Residents will be able to pre-register guests, log vehicle plate numbers, and notify security, all from the app before their visitor arrives.

The Resident App

Five tabs. Everything covered.

NovaUnit is organised into five purpose-built tabs, each one designed around a resident's most common needs.

9:41

Service Requests

2 Open
1 In Progress
5 Total
All Open In Progress Resolved

Leaking tap in kitchen

Plumbing · 2 days ago

In Progress

Faulty socket in bedroom

Electrical · 5 days ago

Open

Move-out — 30 Jul

Move In/Out · 1 week ago

Resolved
Submit a Service Request
Home
Requests
Community
Building
Profile

Simple Onboarding

Up and running in days, not months.

1

We onboard your condo

We set up your condo's workspace, configure all unit numbers and facilities, and create your management admin account.

2

Residents download the app

Residents download NovaUnit from the App Store or Google Play, select their condo, block, and unit, and register in under 2 minutes.

3

Requests & bookings flow in

Residents submit service requests and book facilities from their phones. Your team sees everything instantly in the management dashboard.

4

Close the loop

Update ticket status, confirm bookings, post announcements. Residents get push notifications automatically for every update.

Management Dashboard

Command your entire building from one screen.

The NovaUnit web portal gives property managers real-time visibility across all units, tickets, bookings, and residents, accessible from any browser, on any device.

Live Stats Overview

See open, in-progress, resolved, and closed ticket counts update in real time with no refreshing needed.

Filter by Status & Category

Instantly surface only the tickets that need attention using one-click status and category filters.

Manage Bookings & Facilities

Review pending bookings, confirm or cancel them, and manage facility availability and pricing, all from the web portal.

Reply & Close from the Web

Send updates directly to residents and change ticket status without ever switching apps.

Open

8

Needs attention

In Progress

3

Being handled

Resolved

24

This month

Total

35

All time

Covers every type of request.

From a leaking tap to a full renovation permit, residents submit it all in one place.

Plumbing
Electrical
Pest Control
Cleaning
General
Move In / Out
Renovation

Move In/Out and Renovation requests use structured forms with date, contractor, and works description so your team has everything they need upfront.

NovaUnit

Ready to modernise your condo's operations?

Book a free 30-minute demo and we'll walk you through the full platform, from resident onboarding to the management dashboard.

Book a Free Demo

Or email us directly at hello@novabranch.co